How to Talk so kids will listen & listen so kids will talk
1 Listen to How to Talk so kids will Listen Summary
2 Book Summary: How to Talk So Kids Will Listen & Listen So Kids Will Talk
2.1 Firstly, acknowledge child’s feelings
Don’t dismiss with “It’s not a big deal”
- Listen quietly and attentively: Ensure you are really not distracted by your phone or other thoughts
- Acknowledge their feeling with a word eg “Oh”. “I see”.
- Give the feeling a name eg “Looks like you’re feeling sad”
- Give the child his/her wishes in fantasy eg “I wish I could make the rain stop so that I could take you to the playground!”
“Oh you are feeling angry, aren’t you!? Can you draw me a picture of how angry you are?”
“Oh you would like that train set? Let’s write it down and add to your wish list. What else do you want, we can take a picture and add to your wish list”
2.2 What to do when kids not listening
- Express your feelings strongly, but do it without attacking character eg “I’m furious the saw was left outside in the rain”
- State your expectations eg “I expect my tools to be returned after they have been borrowed”
- Show the child how to make amends eg “What this saw needs now is a little steel wool and a lot of elbow grease”
- Offer a choice eg “You can borrow my tools and return them or you can give up the privilege of using them. You decide”
- Take action eg putting locks on the toolbox after your child abuses their privileges
- Problem solve: Brainstorm solutions until you come up with a compromise.
Be patient, this can take time, and may involve a few rounds and giving everyone time to think
State your feelings and needs, and child’s feelings and needs
Write down ideas from kids and yourself on paper (don’t dismiss any yet, even if they seem silly)
Start crossing off ideas that are not feasible or practical
Agree on a win-win-solution
2.3 Skills to encourage co-operation
- Describe what you see, or describe the problem eg “There’s a wet towel on the bed”, instead of: “You better not throw the wet towel on the bed”
- Give information eg “The towel is getting the bed wet” instead of “You are ruining my blanket”
- Say it with a word eg “The towel!”
- Describe what you feel eg “I don’t like sleeping on a wet bed” instead of “You’re ruining my sleep”
- Write a note eg “Please put me back so I can dry”
2.4 Other key ideas
2.5 Key Phrases to use
- You seem to be feeling _______
- I see ___________. That’s what I call _______
- The problem is __________
- I am starting to feel __________
- I need / expect / would like to see ___________
- Do you want to _____ or ________?
- Sometimes it helps when ___________
- What’s the least painful way for us to __________?
3 Summary Video
4 Practise
The book suggests to role play to pracice these techniques while you are calm. It is a good idea to take the perspective of the child as well as the parent.
Let’s try one example:
